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RTA Customer Service

The RTA Customer Service Center, located at 165 N. Jefferson in Chicago, provides maps and electronic timetables for CTA, Metra, and Pace at no charge.

Customers can also purchase Metra tickets.

165 North Jefferson
Chicago, IL 60661
Weekdays: 8:00 a.m. to 4:30 p.m.

RTA Travel Information

Call 836-7000 from any regional area code toll-free for trip planning assistance using CTA train and buses, Metra commuter rail, and Pace suburban bus services.

Operators are available daily from 5 a.m. to 1 a.m.

If calling outside the RTA service region, please call 312-836-7000 (TTY: 312-836-4949).